Privacy Policy - SFLOW

Privacy Policy

Introduction

Thank you for choosing SFLOW. We highly value your personal information and privacy protection. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, as well as your rights regarding your personal information.

Information We Collect

1. Information You Provide to Us

  • Contact Information: such as name, email address, phone number, company name, etc.
  • Account Information: such as username, password, etc.
  • Business Information: such as project information, transaction records, etc.

2. Information We Collect Automatically

  • Device Information: such as device type, operating system, browser type, etc.
  • Log Information: such as access time, pages visited, IP address, etc.
  • Usage Information: such as how you use our services, interaction records, etc.

How We Use Your Information

  1. To provide, maintain, and improve our services
  2. To respond to your inquiries and requests
  3. To send you important notices and service information
  4. To analyze and optimize the performance and user experience of our services
  5. To comply with legal obligations and protect our legitimate rights and interests

Information Sharing

We do not share your personal information with third parties except in the following circumstances:

  1. With your explicit consent
  2. To comply with laws, regulations, or legal processes
  3. To protect the safety, rights, or property of SFLOW, our users, or the public
  4. Sharing with service providers who assist us in providing our services, and who are bound by confidentiality obligations

Information Security

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Technical Security Measures: such as encryption, firewalls, etc.
  • Organizational Security Measures: such as access controls, employee training, etc.
  • Physical Security Measures: such as data center security, etc.

Your Rights

You have the following rights regarding your personal information:

  1. To access and update your personal information
  2. To request the deletion of your personal information
  3. To request restriction of the processing of your personal information
  4. To request data portability
  5. To withdraw your consent to the processing of your personal information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SFLOW 1 Raffles Quay, Central Business District, Singapore Email: privacy@sflow.tech